Privacy Policy
1. Introduction
At MareezCare, your privacy and the security of patient data are our highest priorities. This Privacy Policy outlines how we collect, use, process, and protect the information provided to us through our healthcare platform.
2. Information We Collect
We collect information in two main categories:
- Customer Data: Information provided by healthcare facilities when setting up an account (e.g., names, email addresses, billing details).
- Protected Health Information (PHI): Patient records, lab results, and prescriptions entered into our system by authorized healthcare providers.
3. How We Use Information
Customer Data is used strictly for account management, billing, and providing technical support. PHI is processed strictly under the guidelines of our Business Associate Agreement (BAA) and is never sold, marketed, or used for any purpose other than providing the MareezCare service to the healthcare provider.
4. Security Measures
We employ state-of-the-art security measures to protect your data, including AES-256 encryption at rest and TLS 1.3 encryption in transit. Our infrastructure is hosted on ISO 27001 and SOC 2 Type II certified cloud providers. We enforce multi-factor authentication (MFA) and strict role-based access control (RBAC).
5. HIPAA Compliance
MareezCare is designed from the ground up to be fully HIPAA compliant. All system logs, access records, and data mutations are auditable. If you are a covered entity, we provide a standard BAA upon account creation.
6. Contact Us
For any questions regarding our privacy practices or to request data deletion, please contact our Data Protection Officer at privacy@mareezcare.com.