Terms of Service
1. Acceptance of Terms
By accessing and using the MareezCare platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Medical Disclaimer
MareezCare provides software infrastructure for healthcare professionals. We are not a healthcare provider and do not offer medical advice. The Service is designed to assist professionals, but all medical decisions and diagnoses are the sole responsibility of the licensed healthcare provider.
3. Data Privacy and HIPAA
We take data security seriously. MareezCare acts as a Business Associate under HIPAA guidelines when handling Protected Health Information (PHI). Users must ensure they have the necessary patient consents before entering data into our systems. For more details, please review our Privacy Policy.
4. Account Security
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. MareezCare utilizes role-based access control, but it is the facility administrator's responsibility to manage active users and permissions.
5. Service Availability
While we strive for 99.9% uptime, MareezCare does not guarantee that the Service will be uninterrupted or error-free. We reserve the right to perform scheduled maintenance, which will be communicated in advance to system administrators.
6. Contact Us
If you have any questions about these Terms, please contact us at legal@mareezcare.com.